The employees here at the Edison are not up to speed with customer service. I get better respect from the public on the street all the way from upper to lower Manhattan than I do from the people here that work at the Edison especially the front desk. They are so to react when you have a problem such as no batteries in the remote to changing the towels since we're staying more than one night. The rooms are a 12x12 room with a coin bed which pretty much is a joke and I will get better service, cleanliness and customer service at probably half the price at a place like the pods here in times square.
I am from Singapore.
Edison is very expensive . Hotel is only good for location . they work like a business man everything has to pay. Even luggage to be rested in hotel lobby for 2 t hours after check out need US$1 per piece. Complimentary breakfast was disappointed. Probably I mid read I thought it was sit in with hotel spread of buffet breakfast but it was not. They asked you to pay another US$5 to give you a take away crossaint n coffee n a fruit and not sit in.
Will not reccomend for this hotel as I paid extra in the price with complimentary 2 breakfast and realised that I still have to pay another US $5 .
Only the card key is pretty
Incurred an Additional taxes of US$81
